STOK Apparel | Customer Care

Customer Care

At customer Care, we're dedicated to providing you with the support you need, from shipping and returns to product quality and beyond.

  • Quality Control

    At STOK, each product is carefully inspected by our team to ensure it meets the highest standards before it reaches your door.

  • Shipping

    We provide fast reliable shipping services across North America at a low cost. Estimated shipping times 2 - 5 business days.

  • Returns

    For any returns please use the contact page to get in touch with one of our team members to assist you.

Frequently asked questions

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Do you accept returns?

Yes, we accept returns up to 7 business days after the delivery has been made.

How do I track my order?

A tracking number will be sent to you through email once your shipment has been booked. If you do not receive it within 24 hours, please contact us.

what should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, contact us, and we will send you a replacement with no additional charge.

if you have any further questions, don't hesitate to reach out — we're happy to assist you.